AI Front Office for Dental Practices
ACES Denti answers calls, manages appointments, follows up with patients, and gives your team one place to control front-office work — 24/7 and without per-provider pricing.
Built for dental workflows · Human handoff when needed · Unlimited ordinary staff users & providers
Capabilities depend on plan, practice configuration, supported integrations, and required carrier or messaging setup.
Live demo line · +1 (727) 761-6187 — call it and speak with the AI receptionist
Your front desk is not the problem. The workload is.
Calls arrive while patients are checking in, schedules change, insurance questions need follow-up, and yesterday's voicemail list keeps growing. ACES Denti handles routine front-office interactions using practice-defined rules, then routes the judgment calls to your team.
Answer overflow, after-hours, and busy-period calls without sending every patient to voicemail.
Book, reschedule, cancel, and capture appointment requests using the workflow approved for your practice.
Support confirmations, reminders, recalls, and missed-call recovery once the required messaging and campaign setup is complete.
Review calls, outcomes, tasks, messages, and quality signals instead of piecing together separate inboxes.
The platform
Voice reception is the entry point. Scheduling, patient messaging, follow-up automation, work queues, quality review, and reporting all live in the same workflow, turned on by plan.
ACES Denti answers 24/7, identifies intent, uses approved practice information, captures details, and hands off when a person should take over.
Handle booking, rescheduling, cancellation, waitlist capture, and appointment requests using the scheduling path approved during onboarding.
Run confirmations, reminders, recalls, reactivation, and no-show workflows with consent, approval, and spend controls.
Use front-desk queues, call records, transcripts, tasks, routing rules, and configuration controls to supervise the work.
Track call outcomes, booking results, quality trends, and operational workload without promising revenue that cannot be verified.
ACES Denti is an administrative assistant. It does not diagnose, prescribe, or replace clinical judgment, and emergencies route to your protocol.
How it works
Confirm your phone routing, practice details, providers, services, scheduling rules, escalation paths, and integration scope.
Use the 14-day pre-live period for setup, staff training, approved test calls, and required telephony or messaging registration.
ACES Denti handles the approved workflows while your team reviews outcomes, takes handoffs, and adjusts practice-managed rules.
The 14-day pre-live period is onboarding and evaluation, not a free trial — it's for configuration, staff training, and required registration. Recurring billing begins at production go-live.
Simple pricing for the dental front office
Every plan includes unlimited ordinary staff users and providers. Choose based on call volume, locations, workflow complexity, automation, and support.
Annual commitment options are available: 5% off when billed monthly or 10% off when prepaid annually. Terms apply.
Good to know. All prices are in U.S. dollars and exclude applicable taxes, carrier registration fees, special-number fees, custom integrations, and third-party pass-through costs. Voice and messaging allowances reset each billing period and do not roll over. A 5% courtesy threshold applies before standard overage billing begins, and inbound answering is not automatically stopped because of ordinary overage. Outbound SMS is measured by carrier-billable segments; inbound patient replies do not count against the standard outbound allowance. Plan features may require supported integrations, telephony provisioning, A2P registration, consent records, or customer configuration, and are confirmed before go-live. High-volume single locations and larger groups: talk to sales for a tailored configuration.
Questions, answered
No. Voice reception is the entry point, but the platform also supports scheduling, patient messaging, front-desk work queues, follow-up automation, quality review, and operational reporting according to the selected plan.
ACES Denti is designed to handle routine work and increase team capacity. Practice staff remain in control of sensitive, complex, clinical, and judgment-based interactions.
No. Ordinary providers and staff users are not billed per seat. Plans are based on usage, locations, workflow complexity, and service level.
ACES Denti includes its own scheduling workflow. One supported PMS connection is included on Team and above where available. Compatibility and supported actions are confirmed before launch.
ACES Denti uses a 14-day pre-live onboarding and evaluation period after the order form is signed. It is for configuration, testing, and staff training; recurring billing begins at production go-live.
A 5% courtesy threshold applies before overage billing starts. Legitimate usage can continue, and inbound answering is not automatically stopped because of ordinary overage.
ACES Denti is designed with administrative safeguards and customer-specific agreements where applicable. Every agent discloses it's AI at the start of the call, every caller can reach your team on request, and patient information is handled under the ACES family's security posture. Ask us about our data-handling practices and BAA availability for your practice.
Give your front desk more capacity
See how ACES Denti would handle your calls, scheduling, and follow-up using your practice rules.
Call the live demo line right now and speak with the AI receptionist — then tell us about your practice and we'll tailor one to your scheduling rules, insurance intake, and escalation paths.